proCLAIM^®

Recovery of charged off accounts can represent a significant revenue enhancement for your business. These accounts also represent the most demanding collection opportunities.

Stephens & Michaels Associates created Proclaim to bring advanced technology as well as the human touch to the recovery of your charged off accounts.

How Proclaim Works

Through innovative, industry-leading practices, Proclaim seeks to reduce your losses and enhance your bottom line:

• Through a propriety scoring mechanism (based on monthly, quarterly and yearly historical results), we identify the likelihood that the customer will pay. Based on that score, we create a collection campaign strategy that leverages calling, lettering and skip-tracing as needed, to maximize collections and your ROI.
• We stress telephone dialogue, as our experience has shown it to be the most effective way to obtain payment. Utilizing our integrated predictive dialer, we make telephone attempts as often as legally allowed until contact is made or the account is deemed uncollectible.
• For those accounts requiring skip tracing, SMA's proprietary skip-tracing waterfalls leverage various databases to find current contact information.

Always with an eye on our clients' satisfaction and preserving their customer relationships, SMA's Proclaim program has achieved consistently high recovery results.

To learn more about Proclaim click here to view our Digital Brochure or for more information call 1.888.340.1740 to speak to a member of our Sales Team.